Returns or Replacement / Cancellation Policy
To guarantee customer satisfaction, we offer free returns for the products within 5 days that for some reasons did not meet our customer’s expectations.
You can create a return request right from your customer account.
Return is a scheme provided by respective sellers directly under this policy in terms of which the option of replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy.
In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address.
During pick-up, your product will be checked for the following conditions:
The field executive may refuse to accept the return if any of the above conditions are not met.
For any products for which a refund is to be given, the refund will be processed once the returned product has been received by the seller.
In Normal cases we don’t offer the order cancellation. Order can be canceled in the special cases.
For Export orders (Out of India), Order once placed cannot be canceled in any case. Before placing the order check with your local Import customs office that you are authorized person to get the product, and make sure that you have the required document that Courier company may ask during customs clearance.
We promise you to supply the branded and genuine products as per specification. Items will replaced in case it is defective and does meet the specifications requirements.
Reg. Off : office no 2, B-30 Nangloi West delhi – 110041
Email Adress : Kickr.firstname.lastname@example.org